How can we help?

Yes! Level 1 of all 37 themes and the daily puzzle are free forever. No account needed. WordSip Pro unlocks Level 2 & 3 and Recall/Mix challenge modes.

No. WordSip Pro is a one-time $4.99 purchase. Pay once and everything stays unlocked forever: no renewals, no recurring charges. If you reinstall the app or switch devices, tap 'Restore purchases' on the unlock screen to get it back.

Make sure your phone isn't on silent mode. The first tap downloads the audio from the internet; if you're offline, it falls back to system pronunciation. Try again on WiFi.

Delete and reinstall WordSip to start completely fresh — your progress is tied to an anonymous session, so a reinstall clears it. If you'd like us to delete your synced data too, email us and we'll remove it within 30 days.

Sí. Puedes escribirnos en español y te respondemos en español. Yes, write to us in Spanish and we'll respond in Spanish.

Email us with a description of what happened and your iOS version. We respond within 48 hours.